KM88 Privacy Policy for Filipino Players

Welcome to the KM88 Privacy Policy. KM88 ("we", "us", "our") operates the online gaming platform at km88.net, offering sports betting, live casino games, esports wagering, and related services exclusively to players based in the Philippines. We understand that your personal data is important to you, and we are committed to handling it responsibly, transparently, and securely.

This Privacy Policy explains what personal information KM88 collects from you when you use our website, mobile application, or any associated service; how that information is used; who it may be shared with; how long we retain it; and what rights you have over your own data. It applies to all registered KM88 members and to visitors who browse our platform without registering.

KM88 processes personal data in good faith and only for the purposes described in this policy. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Our data practices are designed to meet the standards of the Republic Act No. 10173, also known as the Data Privacy Act of 2012, which governs the collection, handling, and protection of personal information in the Philippines.

If you have any questions about this Privacy Policy or how your data is handled, you can reach our support team at any time. Contact details are provided at the end of this document.

KM88 collects several categories of personal data depending on how you interact with our platform. We collect only what is necessary for the purposes described in this policy. The main categories of data we collect include:

KM88 collects your personal data through several channels depending on how you use our platform:

• Direct interactions: When you register a KM88 account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion, you provide us with personal data directly.
• Automated technologies: As you browse km88.net or use the KM88 mobile application, we automatically collect device and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, browser details, pages visited, and session timing.
• Payment providers: When you transact via GCash, Maya, or Philippine bank transfer, our payment processing partners share transaction confirmation data with KM88 to facilitate crediting your account or processing your withdrawal.
• Identity verification partners: To comply with age verification and know-your-customer requirements, KM88 may use third-party identity verification services that process your document and biometric data on our behalf.
• Publicly available sources: In limited cases related to fraud prevention or compliance, KM88 may verify information against publicly available records or databases authorised for use under applicable Philippine law.

KM88 uses your personal data only for legitimate purposes directly related to operating our platform and serving our Filipino members. Specifically, we use your data to:

• Create, manage, and maintain your KM88 account, including verifying your identity and age (21+ requirement).
• Process deposits and withdrawals in Philippine Peso via GCash, Maya, and Philippine bank transfer.
• Deliver the games, sports betting markets, and other services you access on KM88.
• Send you transactional communications such as deposit confirmations, withdrawal updates, and important account notices.
• Provide customer support and resolve disputes or complaints.
• Monitor betting activity and gaming sessions for responsible gaming purposes, including detecting signs of problematic gaming behaviour.
• Detect, investigate, and prevent fraud, money laundering, account takeovers, and other prohibited conduct described in our Terms and Conditions.
• Improve the KM88 platform through analytics and user behaviour insights, in a manner that does not identify you individually where possible.
• Send promotional communications about KM88 offers and updates, where you have opted in to receive such communications. You may opt out at any time.
• Comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012 and any applicable gaming and anti-money laundering regulations.

KM88 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share your data only in the following limited circumstances, and only to the minimum extent necessary:

• Payment processors: GCash, Maya, and Philippine banking partners receive the transaction data required to complete your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by contractual obligations to protect your information.
• Identity and age verification providers: Third-party KYC and document verification services process your identity documents on our behalf to verify your age and identity as required. These providers act as data processors for KM88 and are contractually prohibited from using your data for any other purpose.
• Technology and hosting partners: KM88 uses cloud infrastructure and software service providers to operate our platform. These partners may process personal data as part of delivering their services to KM88 and are bound by strict data processing agreements.
• Analytics providers: Aggregated and anonymised usage data may be shared with analytics platforms to help us understand how Filipino players use KM88 and improve the service. Where possible, data shared for analytics is stripped of personally identifying information.
• Legal and regulatory authorities: KM88 may disclose personal data to Philippine government agencies, law enforcement, or regulatory bodies when required to do so by law, court order, or regulatory instruction.
• Business transfers: In the event of a merger, acquisition, or sale of KM88 business assets, your data may be transferred to the acquiring entity. We will notify active members of any such transfer and the acquiring entity will be bound by this Privacy Policy.

KM88 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business purposes. The key retention periods that apply to KM88 member data are:

• Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure, in accordance with anti-money laundering regulations applicable in the Philippines.
• Transaction records: Deposit, withdrawal, and betting transaction records are retained for a minimum of five years from the date of each transaction.
• Communications data: Support chat transcripts and email correspondence are retained for up to three years from the date of the communication.
• Marketing preferences: Records of your communication preferences and opt-in/opt-out history are retained for as long as your account is active and for a period sufficient to demonstrate compliance.
• Technical and device data: Log files and device data used for security and fraud prevention are retained for up to twelve months from collection.

When your data is no longer required for any lawful purpose, KM88 will securely delete or anonymise it. Anonymised data — which can no longer identify you — may be retained indefinitely for analytics and platform improvement purposes.

KM88 takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the KM88 platform is encrypted using industry-standard TLS protocols.
• Encrypted data storage: Sensitive personal data, including identity documents and financial information, is stored in encrypted form on our servers.
• Access controls: Access to personal data is restricted to KM88 staff and contractors who need it to perform their role. All staff with data access receive regular data protection training.
• Multi-factor authentication: KM88 account access supports multi-factor verification to reduce the risk of unauthorised account access.
• Fraud monitoring: Our security team operates around the clock to detect and respond to suspicious activity on the platform.
• Regular security reviews: KM88 conducts periodic security assessments and applies updates and patches to maintain the security of our infrastructure.

In the unlikely event of a personal data breach that is likely to result in a risk to your rights or freedoms, KM88 will notify the National Privacy Commission of the Philippines as required under the Data Privacy Act of 2012 and will inform affected members without undue delay.

As a Filipino data subject under the Data Privacy Act of 2012, you have the following rights over your personal data held by KM88. You may exercise any of these rights by contacting our support team:

KM88 uses cookies and similar tracking technologies to operate our platform effectively, improve your experience, and keep your account secure. A cookie is a small text file stored on your device when you visit a website. The main categories of cookies used on km88.net are:

• Strictly necessary cookies: Essential for the platform to function. These include session management cookies, authentication tokens, and security cookies. You cannot opt out of these cookies as the platform cannot operate without them.
• Functional cookies: Remember your preferences such as language settings, game lobby configuration, and responsible gaming limits to personalise your experience on KM88.
• Analytics cookies: Help us understand how Filipino players navigate and use KM88 by collecting aggregated, anonymised usage data. This information helps us improve the platform.
• Marketing cookies: Used to deliver relevant KM88 promotional content to you within our platform, based on your gaming interests and activity. We do not use third-party advertising cookies to track you across other websites.

You can manage cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the KM88 platform. For details on managing cookies in your specific browser, please refer to your browser's help documentation.

KM88 is strictly a 21+ platform. We do not knowingly collect personal data from any person under 21 years of age. Our registration process includes age verification steps, and we may request government-issued ID to confirm that a member meets the minimum age requirement.

If you believe a person under 21 has accessed the KM88 platform, please contact our support team immediately so we can investigate and take appropriate action.

The KM88 platform may contain links to third-party websites or services — for example, Philippine sports news pages, game providers, or payment partner information pages. This Privacy Policy applies only to km88.net and the KM88 mobile application.

KM88 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of any third-party site you visit before providing your personal information. KM88 has no control over and assumes no responsibility for the data practices of external sites or services linked from our platform.

KM88 may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or updates to applicable Philippine law. The current version of the Privacy Policy will always be published on this page with the date it was last updated.

For material changes that significantly affect how we collect, use, or share your personal data, we will notify active KM88 members via on-site notification or to the contact details registered on your account, where practicable, at least seven days before the change takes effect.

Your continued use of the KM88 platform after the effective date of any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact us to arrange account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or how KM88 handles your personal data, please get in touch with our Filipino support team. We are available 24 hours a day, seven days a week.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data rights have been infringed. More information is available at the National Privacy Commission's official website.

For responsible gaming concerns, self-exclusion requests, or account management, please visit our Responsible Gaming page or the KM88 FAQ.